Terms & Conditions

View our terms and conditions below.

We do our best to ensure that information on the site is complete, accurate and current. Despite our efforts, however, information on the site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the site are subject to change at any time without notice. We do not warrant the accuracy or completeness of the information, content or material provided through the site.The inclusion of any products or services on the site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

By placing an order with us, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you.Prior to our acceptance of an order, verification or information may be required. We reserve the right at any time after receipt of your order to accept, modify or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever. We reserve the right to limit the number of items ordered and to refuse service to you without prior notification. In the even an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price

Rocell accepts all major credit and debit cards, including Visa, MasterCard and American Express.Changes to your existing card or new card details can be added without placing an order under my account

Please go through the 'Returns & Refunds' section.

All customers are generally treated as non-VAT customers. If you require a VAT invoice, please request it at the time of showroom pickup or by contacting our support centre.

Please go through the 'Privacy Policy' section.