FAQs

Yes, simply select any product from our range of Tiles, Bathware, and Accessories, and add them to your wish list to view later.

Installation services are not available at the moment. However, you may click here to view our installation guides.

Please refer to our returns and refunds policy or call us on +94766223344 for more information.

Click on the login icon on the right side of the top bar / header and enter the required information to sign in

Simply click on forgot password and follow the instructions to reset your password.

You can proceed to check out as a guest. However, you are required to enter your details to complete your purchase.

Please visit the promotion section on the homepage to find out more about our exclusive offers and discounts

Visa / Master and Amex

Cash on delivery is not available. To place an order, you will have to proceed with payments online through your credit / debit cards.

An order confirmation will be sent to your email address. You can also view this in your account under the orders section

Store pick ups from a store of your choice is what is currently available. Watch this space for updates on our delivery options.

You will be notified via SMS and an email once your order is dispatched

You will have 14 days to collect your order from the pickup store of your choice. However, upon failure of pick up within 14 days, the order will be automatically canceled.

Sign in and click here (order tracking to be hyperlinked) to track your order

Visit our returns and refunds policy or contact us on +94766223344 for assistance.

Please contact us on +94766223344 for assistance

Orders cannot be changed after the payment has been processed. Please contact us on +94766223344 for assistance.

The quantity of items purchased will be determined by existing inventory at the time. For inquiries on large quantities, please contact us on +94766223344.

Order can be placed from outside Sri Lanka for deliveries within Sri Lanka only.

Pickup locations cannot be changed after the order is placed. Please contact us on 0766223344 for assistance

In the case an order is partially delivered, please contact us on 0766223344 for assistance

Can I save the products that interest me and view them later?

Do you offer product installation services?

Do you offer refunds?

How do I sign in?

I forgot my password. How can I log in?

Can I place an order without signing in?

Do you have any discounts or offers?

What are the payment methods available?

Do you have a cash on delivery option?

How do I get an order confirmation?

What are the delivery options that are available?

How do I know if my order has been shipped?

How long do I have to collect my order?

Can I track my order?

What should I do if a product is damaged?

How can I cancel my order after making a payment?

Can I change my order after placing it?

Is there a limit to the amount of products I can purchase at once?

Can I place an order from outside Sri Lanka?

Can I change my preferred pickup location after placing my order?

What if my order is partially delivered?